How to revise e-mail

Ernest Hemingway once said or wrote, “The first draft of everything is shit.” This truth applies to the genre of writing that most of us probably do most often: e-mail. For tips on improving your own e-mail, read David Silverman’s 10 tips for writing better e-mail. Then read his addendum of tips 11–19. (Hat tip to Alison Wolf at Slaw.ca, who adds her own list of e-mail writing tips.)